Lets start off with one of the simplest fixes, the cable itself! We all know how the lightning cables wear out in time and have experienced how aftermarket cables stop working after a few days. If you have another cable handy or a friend with an iPhone its as simple as testing with one of their cables to determine if you just need to replace that bad cable to get the charge.
If you're accustomed to placing your iPhone in your pocket you will run into the dreaded gunk in the port issue that stops the lightning cable from being inserted properly and charging the phone. This is due to lint getting packed into the port and disrupting the charging connectors. All that is needed is to have the port cleaned by a technician who will take great care to ensure that is the issue and you will be ready and on your way with a fully charging iPhone again.
Damaged charging port
There are times where the charging port is damaged and beyond the simple fix of cleaning it out. In these cases a technician in any of our stores will provide a 100% free diagnostic to determine that the charger port is indeed damaged and as we stock the parts in house you would be able to have the charger port replaced on the spot in as little at 20 minutes.
On certain occasions the battery is the issue and will need to be replaced. Once replaced and charged to 100% it is best to allow the battery to discharge completely and charge again to 100% for at least three charging cycles to condition the battery for its first use.
All of our locations provide 100% free diagnostics by technicians who understand the stress of not being able to receive your messages, work from your phone and just miss the opportunity to get that photo because your phone is not working properly or just simply not getting the charge due to any number of reasons.
Stop into any of our locations from Sunday through Saturday to get a free diagnostic and get your problem resolved whether it be phone related or computer related..you've got computer questions we have the answers!