Google’s Chromebook is probably the most popular moderately priced laptop computer in the United States, with 2 million sold in 2013 alone. First introduced in 2011, the Chromebook presented some unique features that we at Computer Answers had to quickly learn about and learn how to repair when they malfunctioned.
While there is nothing particularly unusual about the Chromebook’s hardware – whether the manufacturer is Samsung, Toshiba, Dell, HP or Acer – its operating system is unique. Because the Chrome OS is internet-based, the Chromebook has very limited functionality when it is not connected to the internet.
Why Choose Us For Your Chromebook Repair?
We could go on about this, but Computer Answers knows that your concern is keeping your Chromebook running as clean and efficiently as possible. Also, when a problem comes up, you need it fixed quickly and at a price within your budget.
You have come to the right people. Our technicians know the workings of the Chromebook as well as the engineers who designed them. Better yet, we know the consumers’ needs – people like you.
Computer Answers has the experience and the expertise to diagnose your Chromebook’s problem accurately, and get it repaired and back to you quicker than anyone else. Most problems can even be fixed in the time it takes for you to have a cup of coffee after dropping off your Chromebook at one of our five locations in Albany, Schenectady or Brooklyn.
If you can’t bring your laptop to us, we can either arrange safe and secure shipping or even send one of our Chromebook technicians to your home or office. In that case, let us know in general or specific terms what the problem seems to be. We don’t expect you to be an expert – that’s our job. We want you to resume being an expert in your own profession with your Chromebook running and working.
At the bottom of this page you’ll see some general categories as to common problems Chromebooks have had in the past. We know them well and we have successfully fixed them. And if you just don’t know, that’s okay too. You didn’t buy that Chromebook to learn how to become a computer technician.
So either call us Toll Free at 866-488-2806 or use our Contact Form. Either way, you’ll soon be talking with a Computer Answers pro who knows what to do get your ChromeBook – and most importantly your enjoyment of it – back in great running order.
Our Chromebook Repair Services
We don’t expect you to know exactly what is wrong with your Chromebook. If it will not start, the cause could be anything from a simple software problem, to a frayed power cord, to something major under the hood. At Computer Answers, we know that the right thing to do is to inform you as to what the problem is and what it will cost to fix it before you pay a nickel. So we offer a free diagnostic analysis whether you walk in with your Chromebook, ship it to us, or arrange for an appointment with a technician.
Chromebook Virus/Spyware Removal
Perhaps your Chromebook is just running slowly. Are there unexpected freezes or is your laptop crashing? Maybe you have noticed Applications that you don’t remember installing, or you think that you may have come under a virus attack leading to a security leak. If any of those issues sound like something happening with your Chromebook, you may have a virus or spyware issue that needs to be fixed promptly and carefully. At Computer Answers, we will analyze your computer and that diagnostic service is free. If you approve, we will update your security applications and remove any spyware or other damaging programs.
Chromebook Battery Replacement
Every machine ever built has its weakness and for the Chromebook that weakness can be its battery. The batteries have been known to weaken after as few as 200 charges. If you have noticed that the life of a fully charged battery has begun to drop, it could be that the battery needs replacing. Computer Answers will diagnose for free the problem first. It is possible that there are background programs running which are draining the battery. However, if your Chromebook does require a replacement, be assured that we will have the correct battery available at any of our locations so you can be back to work within minutes.
Chromebook Water Damage Repair
Whether you spilled a cup of coffee on the keyboard, or if your Chromebook was exposed to water during a house fire emergency, it is crucial that you get that computer into the hands of a Computer Answers professional technician as quickly as possible. Time really is of the essence as that water may be creeping into your Chromebook’s logic board, possibly causing extensive damage to the data contained in the hard drive. Your laptop may even seem to be running fine for a while after water exposure. CAUTION! If your Chromebook has become wet, do not turn it on! Contact us immediately.
Chromebook Screen Repair
Whether your Chromebook has a 11.6, 12.85, 13.3, or 14 square inch display, that screen can become scratched, cracked or otherwise damaged. A broken display can be caused by exposure to intense heat, or the unfortunate accidents that occur with any frequently used device that can be carried around and dropped. At Computer Answers we have fixed or replaced hundreds of displays and we will do that for you quickly and at the lowest possible cost.
Chromebook Hard Drive Repair/Replacement
In an extreme situation your Chromebook may become so damaged that it simply cannot be fixed. Vandalism or a house fire could be the cause, or perhaps a car accident, but the cause itself is not important. Even though the Chromebook’s memory is Cloud-based, its operating system is contained within its hard drive. When Computer Answers performs a Free Diagnostic assessment, we will take a close look at your hard drive and give you an honest estimate as to how whether it makes sense to replace that hard drive or to buy a new laptop. You can trust that if it can be saved, Computer Answers will save that data and we will move it to a new hard drive for you.